Terms & Conditions

1.1 All performances by Global Vehicle Testing are based on these terms and conditions. Any opposing or deviating conditions from the customer will not be recognised, unless Global Vehicle Testing expressly confirms it in writing.

1.2These terms and conditions apply to both follow-up orders and to ongoing business relationships.

1.3On completion of the services, Global Vehicle Testing will present and invoice detailing the work done and the Customer must pay the price as specified on the face of the invoice prior to removal of any goods from Global Vehicle Testing premises, unless it is alternatively agreed upon with Global Vehicle Testing in writing.

2.1Orders shall only be binding on Global Vehicle Testing if made in writing and insofar as they are accepted by Global Vehicle Testing in writing or by delivery of any services ordered by submission of an invoice.

2.2Amendments and oral collateral agreements also require written confirmation. This includes Information and assurances made by Global Vehicle Testing employees, as well as any examiners called in by Global Vehicle Testing.

2.3If an order is made electronically, Global Vehicle Testing shall confirm receipt of the order without delay. The confirmation does not constitute a binding acceptance of the order. The confirmation of receipt may be combined with the statement of acceptance.

2.4Insofar as the customer orders work electronically, the text of the contract shall be saved by Global Vehicle Testing and sent to the customer upon request, along with the present Global Vehicle Testing terms of contract.

3.1Global Vehicle Testing shall carry out its performances impartially, neutrally and to the best of its knowledge, in accordance with the generally accepted rules and in observance of the regulations existing at the time of the acceptance of the order.

3.2Insofar as is necessary for proper execution of the performances, the customer shall obtain information from and carry out surveys of involved parties and third parties, and shall inform Global Vehicle Testing about this.

3.3The scope of the performance to be rendered by Global Vehicle Testing shall be stipulated in writing at the time that the order is placed. Partial performances are possible. If changes and/or additions to the stipulated scope of the order arise during the proper carrying out of the order, these shall first be agreed upon in writing as well as between the parties. In respect of the changes or additions, adherence to the contract cannot be reasonably asked of the customer and he has a right of withdrawal. In such a case, however, the customer must pay the agreed fee or, in the absence of agreement, Global Vehicle Testing's standard rates and charges will apply.

3.4 The expected completion date is approximate only and time is not of the essence in any contract of work. Orders will be accepted for delivery as and when service's can be made available by Global Vehicle Testing. If Global Vehicle Testing is unable to deliver the services and/or goods on the expected date of completion, the customer does not have a right to cancel the contract.

3.5Global Vehicle Testing is entitled to suspend delivery of services and/or goods, if the customer is in breach of any of the terms hereof.

3.6Should vehicles for whatsoever reason not be removed from the premises or be prevented from being removed, by the third working day after the customer was informed of completion of the service, storage charges shall be levied against the customer at a daily rate equal to the standard hourly rate of labour prevailing at that time.

3.7Viz major, strikes, lock-outs, differences in workmen, accidents to machinery, failure of usual sources of supply of materials, acts of government or quasi government or legislation, or other contingencies beyond the control of Global Vehicle Testing, shall be sufficient justification for any delay or suspension of delivery. In such an event, the customer shall not have a claim of cancellation of the contract and Global Vehicle Testing shall deliver as soon as is practically possible.

4.1The price of the services rendered and/or goods supplied will be Global Vehicle Testing's standard rates and charges, ruling at the time the work is carried out and which rates and charges are deemed to be fair and reasonable.

4.2Any quotation given by Global Vehicle Testing is only an estimate and shall not be binding upon it.

4.3Global Vehicle Testing reserves its right to change its standard rates and charges and without notice.

5.1If any services, additional to that reflected on the face of the order are deemed by Global Vehicle Testing to be necessary and/or desirable for the maintenance of goods and/or safety of the Customer, such performance shall be deemed to form part of the initial instructions/order. Notwithstanding whether it formed part of the initial scope of services concluded in writing, Global Vehicle Testing is authorised to proceed with such work provided that the said contract price is not exceeded by 15%. In the event that the contract price is exceeded by the 15%, Global Vehicle Testing must obtain the customers written consent to proceed.

6.1Upon execution of the order or, if applicable, upon presentation of the invoice, the order fee is due in full immediately, at the latest by the date indicated on the invoice or other date as agreed at time of placing the order.

6.2For the invoicing of Global Vehicle Testing's performances, the VAT applicable at the time of the complete execution of the order shall be shown separately and levied in addition to the order fee.

6.3The calculation basis for the invoice shall be the currently applicable Global Vehicle Testing fee scale, which will be made available to the customer on request. This does not apply insofar as a fixed price or another basis of assessment has been expressly agreed upon in writing. Any increases in fees shall be announced forthwith to a client and if not accepted, the client shall forthwith inform Global Vehicle Testing of non-acceptance in writing, failing which Global Vehicle Testing will proceed to complete the services.

6.4Bills of exchange, cheques and payment orders will only be accepted pursuant to prior arrangement and will only be considered as payment when duly honoured. All bank expenses shall be borne by the customer.

6.5Offsetting payment with or retaining payment based on a counterclaim vis-à-vis Global Vehicle Testing in not permitted, unless the counterclaim is uncontested or determined with legal validity.

6.6If the customer is in default with payment of the invoice, then Global Vehicle Testing can withdraw from the contract or demand compensation instead of performance. Subject to assessment of further damage, Global Vehicle Testing shall be entitled to levy interest of 5% above the prime overdraft interest rate in the event of payment default of any customer.

6.7Should Global Vehicle Testing in its sole discretion decide that the customer is not creditworthy, then Global Vehicle Testing will be entitled to demand cash deposit before an order is executed.
Moreover, Global Vehicle Testing will be entitled to withdraw from an accepted order under such circumstances as a result of the customer's breach of contract and to hold the customer liable for damage suffered to an agreed estimate of damage equal to 15% of the contract price without prejudice to Global Vehicle Testing's right to claim an increased amount from the client, should Global Vehicle Testing be able to prove damage suffered to the extent of such increased amount.
This also applies in the event of non-compliance of the payment conditions, in the event of non-payment of cheques or bills of exchange, suspension of payment, opening of bankruptcy proceedings regarding the customer's assets, or rejection of the opening of bankruptcy proceedings for lack of assets of the customer.

6.8Deposits on costs may be demanded and/ or partial invoices may be issued by Global Vehicle Testing corresponding to services already rendered. If the customer is in default with payment of partial invoices despite being given additional time, then Global Vehicle Testing has a right to refuse to carry out the balance of the order, to withdraw from the contract or to demand damages pursuant to the customer's breach of contract.

7.1The order deadlines of Global Vehicle Testing are non-binding, unless their bindingness has been expressly agreed upon in writing.

7.2Binding delivery time limits for the provision of the examiner's performance or for the execution of the services shall begin upon conclusion of the contract. Insofar as an advance payment was agreed to or documents of the customer are required, the execution time shall not begin to run until the advance payment or documents are received.

8.1Any person signing an order or agreement with Global Vehicle Testing on behalf of a customer in a representative capacity confirming the acceptance of these conditions, by his signature, binds himself as surety and co-principal debtor in solidum with the customer for payment by him to Global Vehicle Testing for all amounts which at any time become owing to Global Vehicle Testing.

8.2Such suretyship can only be cancelled by Global Vehicle Testing in writing provided that all amounts owing by the customer to Global Vehicle Testing at that stage have been settled in full.

9.1Insofar as Global Vehicle Testing renders services, the parties are in agreement that Global Vehicle Testing does not warrant any specific result, but only renders services, and that necessary decisions to be made in regard to the services to be rendered fall in the decision and risk area of the customer alone.

9.2In the event that defects occur within the warranty period, if specifically agreed to in writing, Global Vehicle Testing shall be entitled to remedy the defects in such a way as it may deem fit. Any additional warranty is excluded.

9.3In the event of a minor contractual violation, however – in particular in the event of minor defects – the customer shall have no right of cancelling an accepted order. In the event of a defect arising out of a service or part for which Global Vehicle Testing cannot be held liable, the customer is not entitled to cancel the agreement.

9.4Complaints about defects shall be made by the customer to Global Vehicle Testing in writing as soon as they are detected. The goods shall then be made available to Global Vehicle Testing for inspection in this regard.

9.5Global Vehicle Testing shall not be liable for any claim for damages unless arising from the breach of a specific warranty.

10.1Global Vehicle Testing shall not be liable to the customer for any special or consequential damages whatsoever, arising out of any breach by Global Vehicle Testing of any of its obligations in this agreement.

10.2Global Vehicle Testing shall be liable for damages, only if Global Vehicle Testing, its legal representative or duly appointed employee or agent caused the alleged damage deliberately or with gross negligence.

10.3Global Vehicle Testing shall not be liable for any damage or loss to the customer due to late performance/ delivery.

10.4All customer goods or assets are stored at Global Vehicle Testing premises and handled by Global Vehicle Testing's representatives at the customer's own risk.

10.5The customer must within 10 (ten) days from any occurrence notify Global Vehicle Testing in writing of any damage for which Global Vehicle Testing will be held liable.

10.6The customer's rights based on warranties pursuant to clause 9 above remain unaffected.

10.7Damage claims shall prescribe after 3 years from date of receipt of the examiners report/ performance.

11.1If the customer commits a breach of any of these terms and conditions; or being a natural person, dies or is provisionally or finally sequestrated or surrenders his estate; or being a partnership, is dissolved; or being a company, is placed under a provisional or final order of liquidation or judicial management; or compromises or attempts to compromise generally with its creditors, then Global Vehicle Testing may:-

12.1The customer hereby consents that the Magistrates Court shall have jurisdiction in terms of the Magistrates Court Act.

12.2Notwithstanding the above, Global Vehicle Testing is entitled to institute legal proceedings in any other court of competent jurisdiction.

13.1The customer nominates as its domicilium citandi et executandi the physical address reflected on the face of the invoice for service upon it of all notices and processes in connection with any claim arising in terms thereof. Such notice may be given by prepaid registered mail or hand delivered to the Customer's domicilium.